We like to reflect your wishes and make a difference. At Call Centre London we adopt our clients’ requirements as management indicators. Each report is specifically designed together with the client to transmit the necessary information and meet the needs of the user.

Call Centre London is committed to quality, so we are using consistent, measurable and real management KPIs that are relevant to your business.

In Call Centre London we are pleased to optimize your time and provide you with the information in the fastest, easiest and most complete way. In fact our reporting is most often provided to you in real-time, so you can check the status of your campaigns at any time, as you wish.

Using the tried and tested holistic end-to-end methodology of Call Centre London.

For Call Centre London, our highly motivated and skilled employees are the axis of our business success along with, working away at its core, the superior technology solution from our CRM / PBX system. This is operated in our own data centre and adapted by our IT and Marketing experts for your business requirements. We strive to give you the best cost cutting and value creation by using work flow optimization throughout this complete solution. We group various quantitative and qualitative strategies in customer interactions giving you the whole picture when it comes to operating business analysis services.

Always taking into account the degree of achievement of results with real, consistent and measurable variables, at Call Centre London we represent our clients by considering the attributes and values of the companies we represent. Through thorough training and orientation on the client's company values, services and products, we achieve a true representation of your business and quickly become an extension of the business arm that you are looking to grow or improve. Our employees feel a part of your business and interact meaningfully with your team on a day-to-day basis giving you peace of mind and letting you focus on the priorities of your business away from customer service and sales analysis.

We emphasize this commitment to becoming an extension of your team as a key differentiator and pride ourselves on the achievements this level of integration brings to you as a key service provider in your industry.

We started 12 years ago and we continue with the same vision. In Call Centre London we started with a team full of highly qualified and experienced professionals, who are as enthusiastic today to come up with new technologies and solutions as they were then. We have an office full of positivity and wonderful people. The team we have today is the result of 12 years of seeking constant development and improvement and is the best in our history.

Every call issued and every call received writes our story. For us a call is not just a call, it is an exercise in demonstrating all of the knowledge and know-how we have amassed to date to become more efficient and more helpful to your business needs. Nothing stands still so neither do we. We always know that we are on the way towards what we want to be and that is our focus. We know what we are: a company proud of its work and its trajectory and proud of helping other businesses realize their full potential. Many clients came to us with highly challenging and complicated campaigns that they never thought would be possible to outsource. We love to make those happen. By our clients' own admission, we are much more than a call centre. Our customers are loyal to us and appreciate our efforts in constantly improving the service. They also appreciate greatly the thorough risk analysis that we undertake and clearly communicate with them to avert any potential risks as soon as they arise. That our customers choose to stay with us again and again speaks volumes, and we are proud of this endorsement.

Thank you very much to all those who trust Call Centre London every day.