Sales Tracking

Our main objective at Call Centre London, UK is to have satisfied and happy customers. Therefore, sales, organization and follow-up are equally important in our service.

The integrated CRM strategy for the Call Centre London service will help you reduce time in the teaching-learning process, as well as reduce the costs related to your employees by providing you with a streamlined data capture process, and then more tools at your disposal to allow your staff to become more efficient in their roles and generate more and better quality sales.

We do this by giving them a greater understanding of what your sales look like and the ways in which your customers are relating to your products and services and applying this to meticulous record keeping within our CRM solution.

After sales support, upselling and reaching out to new customers can become a thing of ease when you start to track your sales and organise that information into useful visuals via this centrally stored, data capture and analytics procedure.

Adding the proper use of ICT and service iOS back office technology, for use within the sales process, aids with the verification of data and the understanding of the conditions of the offer. By looking at what products have been requested and what they relate to, and the context of that sale you can start to build a customer profile that helps you to understand their journey in coming to you.

With the use of our integrated CRM technology and as part of our sales tracking service we offer you a comprehensive view of your sales data that has been captured in a variety of ways using multiple sales tracking platforms as you require for your business. We can integrate this data with the stock control department of your business to ensure your customers never experience a delay in receiving their purchase. The CRM can also integrate with your invoicing department so the entire sales process can be stored centrally and managed under one roof. We give you full access to our complete CRM solution which can easily be tailored to your specific business requirements and generate detailed reports and sales tracking analysis on demand.

We can report to you on where you can most easily experience growth and improve the services you offer, and this data is readily available to you whenever you need.

As a result, this helps to guarantee a satisfied customer who will be happy to buy again and a satisfied client (you!) who has greater visibility over where your sales are coming from and a view of the strengths and weaknesses in each of your sales channels.

You can look at each sale and understand in greater detail the context in which the sale is happening, allowing you to improve on repeat sales and new business processes.

Your customers are your allies. With our comprehensive sales tracking service, at Call Centre London we help you optimize the relationship with your customers helping you and them to do better business together through tracking sales.

Contact us today to find out more about our integrated sales tracking service at Call Centre London, UK and discover the ways we can help streamline your business with the proper use of technology and manpower.