CALL CENTER LONDON is aware of the importance of the privacy of personal data and therefore, has implemented a data processing policy aimed at providing maximum security in the use and collection of data, ensuring compliance with current regulations and implementation of said policy as one of the basic pillars in the lines of action of the entity. We got our own Data Center where we have security measures in place to protect the integrity and confidentiality of the data.

During browsing through the website www.callcentrelondon.co.uk, personal data is requested through different forms available for this purpose, such as the quote form and the contact form. These data will be part of the relevant treatments depending on the specific purpose that motivates their collection. Below is a list of the data treatments that can be carried out through the web:

1. Identification of the data controller

All data processing is carried out on behalf of CALL CENTER LONDON S.L., whose data is the following: CIF: ESB67325076, with registered office for the purpose of complying with art. 10 of the law on the services of the information society and e-commerce, in Paseo de Gracia 87, 6 floor, 08008 Barcelona, Spain.

Information on the exercise of rights: You can access, rectify and delete the data, as well as revoke the authorization for the processing of the data, by writing to the postal address of CALL CENTRE LONDON contained in this section, or to following email address rgpd@callcentrelondon.co.uk

2. Information on the data processing carried out through

www.callcentrelondon.co.uk

Website contact forms

Call Centre London will process your data to send a response to your request or comments.

1. Purpose and legal basis for data processing

Data subject to processing: We will process the data you provide in the quote and contact form of Call Centre London website and answer your requests through electronic means, such as an e-mail, instant messaging or a phone call.

Purpose of the treatment: Our website has a contact forms in different areas. The purpose of the data processing is to manage the communications that could be established with the users of the website that send us messages through these forms. The data will not be used for a different purpose. Automated decisions: No profile segmentation is performed or automated decisions are made.

How long will we keep your data? The data will be processed for the time necessary for the management of your request or comment. Subsequently, the data will be deleted if there is no new conversation or interaction between the parties within one year.

Legal basis of the processing: The legal basis of the processing of your data is the unequivocal consent that you express when accepting the privacy policy.

Obligation to provide the data and consequences of not providing them: The requested data is mandatory, since otherwise you will not be able to contact you, in order to manage your request or comment.

Origin of the data: the interested party.

2. To which recipients will your data be communicated?

No transfers of data will be made to third parties.

Communications through electronic means

When you contact us through electronic means, such as an email, you will notice that the information on the purpose of the processing of your data appears in the e-mail response signature. In this clause we inform you of the remaining points required by the data protection legislation.

1. Purpose and legal basis for data processing

Data subject to processing: We will process the data you have provided in the communications you keep with callcentrelondon.co.uk through electronic means, such as emails, messaging and phone calls.

Purpose of the treatment: the purpose of the treatment is the management of the communications established between the parties.

Automated decisions: No profile segmentation is performed or automated decisions are made.

How long will we keep your data? The data will be processed during the period of time for which responsibilities could be derived between the parties, with a maximum of 1 year.

Legal basis of the treatment: Legitimation of the treatment is based on consent.

Obligation to provide the data and consequences of not providing them: The requested data are voluntary, since this is the information that the parties voluntarily provide in the exchange of communications.

Origin of the data: the interested party.

2. To which recipients will your data be communicated?

No transfers of data will be made to third parties.

Exercise of rights

You have the right to obtain confirmation about whether we are treating personal data that concerns you, or not. As an interested party, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In those cases in which the processing of your data was based on your consent, you may revoke it at any time. In those cases in which it is legally applicable, you will have the right to the portability of the data, which implies that you have the right to receive the personal data related to your person, which we are treating, and store them in a proprietary device, this right will also It allows us to request that we communicate your data to another person responsible for the treatment.

Also, in case you consider that there is a problem or an incident in relation to the processing of data, you can contact the entity through the contact address indicated in this document, and in any case, you have the right to file a claim before the Control Authority regarding personal data protection, which in the case of Spain is the Spanish Agency for Data Protection. To exercise your rights you must send us a request to the email address gdpa@callcentrelondon.co.uk attaching a copy of your ID, or other document that legally identifies you.