Automated SMS Marketing and SMS Verification Processes

Using our specialized CRM / PBX system, Call Centre London has an application ready for the management and sending of automated Short Message Service (SMS) to your customer base.

We execute automated SMS marketing and SMS verification for authentication purposes such as with Two-Factor Authentication. It is also possible to send automated SMS with informative information, promotional sales data, event communication and marketing objectives, as you require.

We manage the creation and sending of personalized and automated SMS marketing, as you need, so that you may quickly and easily reach out to your customers with relevant information, targeted appropriately.

The CRM system allows you to track, easily, who has been targeted with what SMS campaign. It allows you to segment and target specific audiences depending on your promotion. According to the campaign or the function you can send personalised automated SMS marketing and SMS verification to the customer. Verification processes include generating a one-time verification SMS access code to be entered alongside additional known security information related to a customer's account.

It is possible to automate the sending of SMS with the CRM so that when certain activities take place the sending of an SMS is triggered to either confirm or verify what is taking place. Automatically send an SMS notification to confirm a sales order or the delivery details from a purchase for example. The SMS can include a web link for the customer to navigate to interact with a certain document or web page to take advantage of another sales promotion.

Alternatively, let your customer know that you have received their request for information via an automated SMS marketing response. Collect and authenticate data within your CRM via SMS authentication.

You can optimize the time and performance of your team with the Call Centre London software. Our system gives you the possibility to manage and send thousands of automated SMS marketing messages and SMS verification messages securely, but also relevantly.

One might think that SMS is out of date. But in reality now-a-days it is one of the only means by which to certify the identity of the individual as emails can be randomly generated and a mobile phone number is always bound to a contract and an identity.

Call Centre London will keep your data lists up to date and in accordance with the current data protection guidelines currently in force within the EU.